Returns & Exchanges

At IndemandUK, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for all unworn fashion items. If your new outfit isn't the perfect fit, simply follow our streamlined process to secure a refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Log into our online returns portal using your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Place the items in their original packaging with all tags attached, ensuring the garments are in their original, unworn condition.

• 3.
  Ship the Package

  Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized local collection point.

• 4.
  Receive Your Refund

  Once our warehouse team inspects your return, we will process your refund or dispatch your exchange within 5-7 business days.